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When a stain can’t be removed.

We attempt to remove stains in accordance with professional practices. However, not all stains can be removed despite our best efforts. This usually means that

• The clothing stains are very old, oxidized, and set in the fabric
• The delicacy of the fabric limits the degree of removal
• The fabric dye is soluble — that is, we would remove the dye along with the stains

The more information you provide and the sooner you give it to us, the greater the chance of satisfactory stain removal.

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